BAS-IP Link3.0.4 - App Store

BAS-IP Link is an application allows you to receive video calls from BAS-IP outdoor panels and monitors to your mobile device, open a lock via Bluetooth, call an elevator, and create guest passes.

The application requires the use of the Link server.

Functions:
- Support for VoIP/push notifications for incoming calls
- Video support before answer (assuming push notifications are used)
- Possibility of registration/authorization on different Link servers
- Ability to add multiple properties
- Ability to issue guest passes - QR codes, access codes and links
- Ability to call the elevator (assuming EVRC-IP module is used)
- Opening the lock using UKEY technology (UKEY identifier required)
- Access to call archive
- Invite family members

Version History • Fixed missing audio on some calls;
• Improved call reconnection after switching between Wi-Fi and mobile data;
• Added app calls to the iPhone call history;
• Fixed call screen buttons in full-screen mode;
• Restored door unlocking from the lock screen;
• Fixed the Bluetooth permission prompt repeatedly appearing after access is denied;
• Added a warning when the app cannot register for incoming calls;
• Improved overall app stability. 3.0.4 Sep 30 • Fixed audio dropouts during calls;
• Fixed caller identification for incoming calls from entrance panels;
• Fixed an issue that could prevent login on certain servers;
• Fixed overlapping Decline and Answer buttons and other call controls on iPad;
• Reduced the range of network ports used during calls. 3.0.3 Sep 3 • Improved call quality and reliability with a new audio and video delivery protocol;
• Updated the call screen;
• Added operating-hours checks when opening doors from the Places page;
• Fix the door unlock feature during a call made via WebRTC;
• Made minor interface improvements. 3.0.2 Aug 12 • Improved call quality and reliability with a new audio and video delivery protocol;
• Updated the call screen;
• Added operating-hours checks when opening doors from the Places page;
• Made minor interface improvements. 3.0.0 Jul 27 • Fixed a bug with passes on older versions of the Link server. 2.2.1 Apr 21 • Added support for the CE-44P controller in the mobile app. 2.2.0 Apr 15 • Improved privacy during entrance panel camera viewing by muting the microphone by default;
• Improved Guest Pass management to better match user role permissions, including editing and deletion options;
• Added a clearer login indication when the server is unreachable or there is no internet connection;
• Updated KONE branding in elevator maintenance notifications;
• Fixed an issue where calls could be dropped when the app was in landscape mode;
• Improved UI compatibility and visual consistency for iOS 26;
• Improved the call screen appearance by hiding the bottom shading by default. 2.1.0 Feb 16 • Fixed an app crash after using Siri
• Fixed the colour of the tabbar when changing the device theme 2.0.9 08/25/2025 • Added push notifications about KONE elevator maintenance. 2.0.8 07/22/2025 • Fixed display of the “Open” button for some panels. 2.0.7 07/16/2025 • Increased the lock opening waiting time to 10 seconds 2.0.6 06/11/2025 • Fixed the application's operation on devices with shared iCloud 2.0.5 06/08/2025 • Fixed the display of the "Family" menu in the Basic license. 2.0.4 04/01/2025 - Added application registration to the push server specified in Link;
- Automatically get DTMF panel settings when calling;
- Minor fixes and improvements.

Your opinion is important!
We make the app better for you. If you have ideas or found a bug - write to us! 2.0.3 02/05/2025 • Fixed SIP registration on third-party servers
• Fixed display of Hikvision cameras when creating a pass of type “license plate number”

Your opinion is very important to us. We strive to make our application as convenient and useful for you as possible. If you have any suggestions, ideas or you noticed that something could be improved, please share your thoughts!

You can send feedback to support@bas-ip.com 2.0.2 12/16/2024 • Implemented user profile timezone update on the server based on the phone's timezone
• Added alphabetical sorting of devices
• Added localizations for server errors
• Fixed QR code editing issue
• Fixed display issue for invited family members 2.0.1 11/05/2024 • Added support for Link Cloud version. 2.0.0 09/09/2024 • Added booking feature
• Fixes and improvements to missed call notifications
• Fixes for calls to work when the app is open
• Other minor fixes and improvements 1.9.6 07/10/2024 • Added support for license plates guest IDs for integrations with Hikvision cameras and AxxonOne software 1.9.5 05/02/2024 • Fixed domain validation 1.9.4 04/01/2024 • Improved stability and performance of video calls 1.9.3 03/08/2024 • Added link to privacy policy
• Added ability to resend invitation to family members
• Fixed adding forwarding rules
• Fixed front camera video display during a call
• Minor UI changes 1.9.2 02/05/2024 • Improved mechanism of push notifications delivery
• Fixed error in displaying information of service organisation
• Fixed video display error in some cases 1.9.1 09/20/2023 • Added ability to subscribe to lock opening actions 1.9 09/12/2023 • Added call forwarding settings.
• Added Ukrainian and Turkish languages support. 1.8.0 07/31/2023